Privacy Policy

Effective Date: 08 August 2026

Welcome to Everfieldstore ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

Personal Information

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely via third-party providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time spent on pages
Referring website or source
General website usage data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze performance, and enhance your shopping experience. See Section 4 for more details.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Process payments securely
Communicate order updates and support messages
Respond to customer inquiries
Improve website performance and user experience
Personalize content and recommendations
Prevent fraud and enhance security
Comply with legal and regulatory obligations
Send marketing communications (only where permitted or with consent)

You may opt out of marketing emails at any time using the unsubscribe link provided in our messages.

3. Payment Information

We do not store full credit card or banking details on our servers.

All payments are processed securely through trusted third-party payment processors that comply with industry security standards (such as PCI-DSS compliance).

4. Cookies

Cookies are small data files stored on your device that help improve website functionality and user experience.

We use cookies to:

Maintain shopping cart functionality
Remember user preferences
Analyze website traffic and performance
Improve marketing effectiveness
Enhance security and fraud prevention

You can disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

5. Third-Party Services

We may share necessary information with trusted third-party service providers to operate our business, including:

Payment processors
Shipping and logistics companies
Website hosting providers
Analytics tools (e.g., Google Analytics)
Email marketing platforms
Customer support tools

These providers are only permitted to use your information to perform services on our behalf and are required to protect your data.

We are not responsible for the privacy practices of third-party websites linked from our store.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, or alteration.

These measures include:

SSL encryption
Secure payment processing
Restricted access to personal data
Regular security monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide services
Comply with legal and tax obligations
Resolve disputes
Enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights (Canada)

Under Canadian privacy law (PIPEDA), you have the right to:

Access your personal information
Request correction of inaccurate data
Withdraw consent (where applicable)
Request deletion of your data, subject to legal obligations
Know how your data is being used

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

10. International Data Transfers

Your information may be stored or processed outside of Canada (for example, by third-party service providers). When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.