Shipping Policy

Effective Date: 08 August 2026

Thank you for shopping with Everfieldstore. We are committed to providing a smooth and reliable shipping experience. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 02 after payment has been successfully received.

Orders are processed on business days only (excluding weekends and public holidays).
During peak seasons, promotions, or holidays, processing times may be slightly longer.
If there is an unexpected delay in processing your order, we will notify you using the contact information provided during checkout.

2. Shipping Methods

We work with trusted shipping partners to deliver your order safely and efficiently.

Available shipping options may include:

Standard Shipping
Expedited Shipping (where available)
Express Shipping (where available)

The shipping methods available for your order will be displayed during checkout based on your delivery address.

3. Shipping Costs

Shipping charges are calculated at checkout based on your location, selected shipping method, and order value.

Standard Shipping: 04 Days
Express Shipping: 02 Days
Free Shipping: Available on orders over Promotions (if applicable).

Any applicable taxes, duties, or additional charges will be shown during checkout where required.

4. Estimated Delivery Time

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

Domestic Orders: 02–04 BUSINESS DAYS
International Orders: 10–20 BUSINESS DAYS (outside Canada)

Delivery times are estimates only and are not guaranteed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).

You can use the tracking information to monitor the status of your shipment through the carrier's website.

Please allow 24–48 HOURS for tracking information to become active after receiving your shipping confirmation.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

Severe weather conditions
Customs inspections
Carrier delays
Public holidays
High shipping volumes
Incorrect or incomplete shipping information

We appreciate your patience if delays occur and will do our best to assist you.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible at [EMAIL ADDRESS]. While we will make reasonable efforts to update your order, we cannot guarantee changes once it has entered processing.

8. Lost, Damaged, or Missing Packages

If your order arrives damaged, is lost during transit, or appears to be missing, please contact us within 05 DAYS of the expected delivery date.

When contacting us, please include:

Your order number
Your full name
A description of the issue
Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to investigate and determine an appropriate resolution.

9. International Shipping

We currently do Not ship internationally.

If international shipping is available:

Delivery times vary depending on the destination country.
Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities unless otherwise stated.
Customs clearance procedures may cause additional delivery delays beyond our estimated shipping times.